Shipping Policy

Shipping Policy

We’re committed to getting your order to you as quickly and reliably as possible.

Order Processing

Orders are typically processed and shipped within 1–2 business days after your purchase is confirmed. Orders are not normally processed on weekends or holidays.

International Shipping

We currently offer international shipping to eligible destinations.

After your order has been processed and shipped, estimated delivery time is 7–12 business days. Please note that delivery times are estimates and may vary depending on your destination, customs processing, carrier delays, holidays, or other circumstances outside our control.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available. Please allow some time for tracking information to update after your package has been shipped.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or other import fees imposed by the destination country. Any customs duties, taxes, or import charges are the responsibility of the customer. We are not responsible for delays caused by customs.

Delivery Delays

While we do our best to provide accurate delivery estimates, we cannot guarantee a specific delivery date. If your package is delayed due to customs, weather, carrier issues, or other circumstances beyond our control, we appreciate your patience.

If your order has not arrived within a reasonable period after the estimated delivery window, please contact our customer support team for assistance.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order. We are not responsible for packages delivered to an incorrect or incomplete address provided by the customer.

If you have any questions about your order or shipping, please contact our support team.

Thank you for shopping with us!
FAQs

Frequently Asked Questions

How do I use this product?

Follow the directions on the label or as advised by your healthcare professional.

What is your return policy?

We accept returns within the timeframe stated in our store policy. Contact support for help with your order.

How long does shipping take?

Delivery times vary by region. You will receive tracking information once your order ships.

Is this product right for me?

Please review the ingredients and consult a professional if you have specific health questions.

Where are orders shipped from?

We ship from our fulfillment centers. Exact origin may appear on your tracking details.

How can I contact support?

Reach us through the contact page or reply to your order confirmation email.